I’ve noticed that a deli where we routinely get sandwiches has switched to using cheaper, flimsier paper to wrap them.
To compensate for the flimsy paper, the sandwich makers have started using two sheets of it.
I am sure an executive somewhere got a bonus for that. Saving money, donthca know.
And yet no money is being saved and customers aren’t any happier. Instead, time is wasted, processes are less efficient and everyone is unhappy.
That sums up the imperatives and manias of modern American business in one example.
We have the same problem at our university. Some genius decided to “save” money by buying substandard, dry, and brittle chalk that was cheaper than our regular brand. As a result, we use two whole sticks to write a very simple text on the blackboard. The floor is covered with chalk dust. Chalk sticks crumble in your hands the moment you touch them. We now get through a packet of chalk in 3 days as opposed to about two weeks that good chalk lasted. Plus everybody is annoyed and frustrated. Plus asthmatic and allergic people wheeze and cough in the clouds of chalk dust.
The bad chalk proved more expensive than the good, high-quality kind. Yet nobody has addressed this ridiculous situation in spite of endless complaints from faculty members and students. Because, you know, SAVINGS. They only exist on paper, but who cares, right?

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