At the gym (where I now spend more time than at home) I discovered that the popularity of TV shows where a severe and condescending person with a British or Australian accent chastises hapless Americans and teaches them how to run their restaurant, bakery, hairdressing salon, spa, or pizza joint has not diminished. Just the opposite, these shows are mushrooming.
A staple of such shows is the moment when an American says something very American (like, “I just wanted closure”) and the strict Brit/Aussie clamps down on this outpouring with “I don’t believe in closure. You need to get over this.”
Every American business owner in these shows is losing business and facing bankruptcy because of an emotional issue he or she is experiencing. The severe Brit / Aussie humiliates and scolds the business owner and gets him/her to renounce the inconvenient emotion. This is done in a signally cruel and insensitive way.
These shows are an exercise in collective self-chastisement using a symbolic (as opposed to a real) outsider who is helping to keep a tight rein on people’s emotions. I’m not surprised they proliferate at the time of economic crisis. The lesson each such show strives to teach is that there is no place for sentimentality or emotion in business. The collective psyche has decided that sentimentality is to blame for the crisis and is castigating itself for it.

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