An Update from a Valued Customer

~ Clarissa

I’m having the worst possible luck on this trip. I spent the night, listening to polite robotic recordings tell me, “Dear valued customer, your flight has been canceled. Please stay on the line.”

From 2 to 5 am, I was trying to get myself on a plane  -any plane – out of here. And after I finally booked a new ticket and settled down to sleep for a couple of hours, polite robotic voices kept calling me to tell me to stay on the line because of some glitch. (Seriously, these were not voices in my head but real phone calls. I think.)

I’m now at the airport, trying to avoid telling the customs officer that my name is Dear Valued Customer.

If you are a reader of this blog who spent time with me in Montréal, thank you for interspersing this trip from hell with good moments.

I’m exhausted and can’t wait to get home.

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Published by Clarissa

5 thoughts on “An Update from a Valued Customer”

  1. I forwarded that to my daughter. Who two days earlier, in a similar situation, complained that the airline did not call her before she got to the airport…

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  2. So they found your bag already? Your misadventure with Air Canada (or other people’s too) makes me reconsider my decision to ravel with them to Europe in July. Spain! Portugal!

    Since you spent last week in Montreal: have you seen the difference between the francophone and the anglophone covering of the attack in Paris? I was genuinely puzzled by your comment on your blog about ‘yes,but’…, and then I discovered that many anglo media decided not to show the “offensive” caricatures, or they censor them. These silly discussions did not occur in the francophone media. Two reasons for this, perhaps: 1) francophone media are obviously closer to France media (and so their support is stronger or less ambiguous), or 2) the difference between tbe anglo and franco media culture.

    Safe travel back to SOIL!

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    1. The company that tortured me tonight was not Air Canada. It was the newly merged American Airlines and United.

      I saw French-speaking periodicals on the stand at the airport, and you’re right. They are on a different planet from the Anglo ones.

      It was great hanging out with you! !!

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