In the past, the teaching faculty at my university served as academic advisers to students. Students would come to us before the beginning of the semester, we would tell them about the courses we are offering, and help them choose the courses they would enjoy the most.
Then, the university decided to hire “professional advisers”, whatever that means. These are people who have no knowledge of the courses we are offering and, what’s even worse, they are not even trying to find out. To give just one example, this semester they suggested to quite a few students that they take my course “Intro into Hispanic Civilization” (that is marked in the calendar as “Taught in English“) in order to learn to speak Spanish. I had to spend quite a lot of time explaining to the students that if they want to learn to speak the language, they are in the wrong place. Of course, the students who wanted to take an English-language course in Hispanic Civilization did not enroll in the course which was presented by the advisers as a language course.
This is annoying to me because my course is really great and it can be extremely beneficial to the right student. I should have gone to those “professional advisers” today and made a fuss but I was too sick. I will go as soon as I get better but I’m afraid I will lose too many students before that.
At first, we were glad to hear that professional advisers would take on some of our duties, but the problem is that these bureaucrats are as clueless as paper-pushers normally are. It’s just easier to do the work on one’s own than to rectify their mistakes.