Something is definitely up with Amazon. I pre-ordered a new release by a Spanish author I follow. On the release date, the book didn’t arrive.

I contacted customer service. One after another, customer service representatives named Anuj, Gowtham, and Snow Machi asked increasingly bizarre questions about the order. It got to the point where I started to doubt whether I had really ordered an innocent autobiography by an author famous for his extremely clean and unobjectionable writing style or had mistakenly pressed a button for some sort of a terrorist manual.

In the end, after endless imprecations for me not to worry (which I didn’t because why should I), Snow Machi pompously agreed to refund the book and let me order again. Which I did. And again the book failed to materialize.

I gave up and ordered it on Google Books but it’s been really weird with Amazon recently.

9 responses to “Anuj, Gowtham, and Snow Machi”

  1. methylethyl Avatar

    I never did get any kind of explanation for my own account cancellation and restoration. They gave me a $25 gift card code for my troubles, but my inclination is to never buy from them again if I can help it. Something weird is going on, and they’re not being honest about what it is.

    Liked by 1 person

    1. Clarissa Avatar

      Really weird. The book I tried to buy is by a mildly conservative Spanish author. Is that why I couldn’t buy it? Why list it at all then?

      I’m very confused.

      Like

      1.  Avatar
        Anonymous

        I did not order anything remotely controversial– socks, toothpaste, data cable, and a USB keyboard.

        Recent book orders are mostly picture books for my youngest (filling in our collection of D’Aulaire biographies: George Washington, Pocahontas, Buffalo Bill), a pre-algebra text, a plane-flying manual (my teen is hog-wild for airplanes), plus The Road to Wigan Pier and D.E. Stevenson’s Spring Magic, because somebody recommended it.

        I don’t see anything alarming in there.

        -ethyl

        Liked by 1 person

        1. random reader Avatar
          random reader

          Maybe there is a way to hijack an airplane with socks, toothpaste, data cable and a USB keyboard, so the combination of those things along with a pre-algebra text and a plane-flying manual was what has done it. (I am, of course, joking.)

          Liked by 1 person

          1. methylethyl Avatar

            😀
            Maybe a romance novel published in 1942 is deeply suspicious, from the right angle.

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          2. methylethyl Avatar

            –I did ask them if the toothpaste was explosive. I mean, if it is, I really want to know about it. I have boys– you never know when they might try setting it on fire.

            They have not deigned to answer that.

            Like

            1. oldcowboy3 Avatar
              oldcowboy3

              dmethylethyl

              Men measure even as children. Just ask your boys. iIf toothpaste was an explosive, they would already know ;-D

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              1. oldcowboy3 Avatar
                oldcowboy3

                Sorry for the mispelling

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              2.  Avatar
                Anonymous

                I have a niggling suspicion you may be right. I’m not sure there’s anything they haven’t tried setting on fire.

                Liked by 1 person

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