Anuj, Gowtham, and Snow Machi

Something is definitely up with Amazon. I pre-ordered a new release by a Spanish author I follow. On the release date, the book didn’t arrive.

I contacted customer service. One after another, customer service representatives named Anuj, Gowtham, and Snow Machi asked increasingly bizarre questions about the order. It got to the point where I started to doubt whether I had really ordered an innocent autobiography by an author famous for his extremely clean and unobjectionable writing style or had mistakenly pressed a button for some sort of a terrorist manual.

In the end, after endless imprecations for me not to worry (which I didn’t because why should I), Snow Machi pompously agreed to refund the book and let me order again. Which I did. And again the book failed to materialize.

I gave up and ordered it on Google Books but it’s been really weird with Amazon recently.

9 thoughts on “Anuj, Gowtham, and Snow Machi

  1. I never did get any kind of explanation for my own account cancellation and restoration. They gave me a $25 gift card code for my troubles, but my inclination is to never buy from them again if I can help it. Something weird is going on, and they’re not being honest about what it is.

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    1. Really weird. The book I tried to buy is by a mildly conservative Spanish author. Is that why I couldn’t buy it? Why list it at all then?

      I’m very confused.

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      1. I did not order anything remotely controversial– socks, toothpaste, data cable, and a USB keyboard.

        Recent book orders are mostly picture books for my youngest (filling in our collection of D’Aulaire biographies: George Washington, Pocahontas, Buffalo Bill), a pre-algebra text, a plane-flying manual (my teen is hog-wild for airplanes), plus The Road to Wigan Pier and D.E. Stevenson’s Spring Magic, because somebody recommended it.

        I don’t see anything alarming in there.

        -ethyl

        Liked by 1 person

        1. Maybe there is a way to hijack an airplane with socks, toothpaste, data cable and a USB keyboard, so the combination of those things along with a pre-algebra text and a plane-flying manual was what has done it. (I am, of course, joking.)

          Liked by 1 person

          1. –I did ask them if the toothpaste was explosive. I mean, if it is, I really want to know about it. I have boys– you never know when they might try setting it on fire.

            They have not deigned to answer that.

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            1. dmethylethyl

              Men measure even as children. Just ask your boys. iIf toothpaste was an explosive, they would already know ;-D

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