People are funny. In the town I’m going in Germany, there is this tiny hole-in-the-wall place that claims to have existed in the same spot for centuries and that sells wurst and sauerkraut for 3 euro. A typical tourist attraction, like a hot dog cart in New York. But you should see the online reviews.
“We stood there for 40 minutes, and nobody came up to offer us a menu or greet us.”
“We asked them to describe their vegan options, and they gave us a nasty look.”
“We asked if they had porkless sausage, and they glared at us and said they don’t serve an Islamic menu.”
“We asked if the food is gluten-free, and they pretended not to understand.”
People expect a maitre d’ and a menu catering to varied dietary preferences at an equivalent of a food truck.