I want to use the public space of this blog to congratulate the people who operate the Madison County Transit System of the state of Illinois on the highly effective and successful public transportation system they run.
For the past 4 years, I have been using MCT on a regular basis. I use it at least several times a week and rely on different bus lines to meet my needs of a person who doesn’t drive. I can say that this is the most punctual, well-organized public transportation system I have ever seen. The drivers are extremely polite, professional, and caring.
These days, I have to go to the hospital twice a week for pregnancy-related tests. There is no direct line because the hospital is located in another town, so I need to transfer between two bus lines. And you should see how the drivers look out for me and cooperate to make sure I’m as safe and comfortable as possible. I travel at different times, so I always meet different drivers, all of whom are fantastic.
“No, I’m not letting you get off here,” a driver says. “This is a very busy intersection; it might be dangerous.”
Then the driver gets in touch with a colleague over the radio and tells me, “I will let you off over there instead. Now cross the road on the crossing and go stand in the shade under that big tree. Make sure you stay out of the sun! The other bus will pick you up in exactly one minute and a half.”
Now, the driver doesn’t have to care whether I cross the street at a dangerous intersection or stay out of the sun. But how great is it to see people who do care!
The standard of living in any area depends, to a significant degree, on the availability of a reliable and accessible public transportation system. We are supremely fortunate in Madison County to have MCT serve our needs. It is very cheap, so anybody can afford it but the standard of service is extremely high. Among other things, MCT offers a door-to-door service for the disabled and the elderly. Just imagine what a difference a service like this can make in the life of a disabled person.
Thank you, MCT, you are the best!